You have a "Day Job" and it certainly does not
include managing and maintaining technology.
The goal as a company is to have customer service that is not just the "Best" but LEGENDARY!
Only a life lived in service to others is worth living.
There is only one boss, the customer! And he can fire everybody in the company from the chairman on down; simply by spending his money elsewhere.
The way to a customer's heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
Getting familiar with keyboard shortcuts not only help you get the work done faster, but also more efficient. Copy only active window to clipboard Normally, the Print Screen key copies the entire display (or two displays if you got them), ALT + Print Screen only copies the currently active window to the clipboard. Whether taking a screenshot […]
Common password mistakes: Many people create passwords based on their spouse’s names, kids names or birthdays, a hobby, or a simple pattern, since those types of passwords are easy to remember. Unfortunately, they are also very easy for hackers to guess. Create strong passwords: Never use personal information such as your name, birthday, or spouse’s name. Personal information is […]
Ctrl + Shift + C (Copies the formatting of selected text) This is very useful when you only want to copy the formatting of the text only and not the text itself. Use ‘Ctrl + Shift + V’ on a selected text to apply the formatting you just copied. F4 (Repeats your most recent command) […]
Microsoft offers a storage service called OneDrive. You may already be using OneDrive to store documents and other content in the cloud. This service is different from OneDrive for Business: OneDrive is free online personal storage that you get with either a Microsoft account or Outlook.com. Use OneDrive to save documents, photos, and other files in the cloud, […]
How to make google look off-balance. Try searching “tilt” in the address bar in chrome… Enjoy A hidden game in google images. A lot of people probably already know this, but… Go to Google. Type in Atari Breakout. Go to Images. How to make google do a barrel roll. Googling “do a barrel roll” results […]
Email is mode of communication we use daily. E-mails are sent to specific individuals but they can reach unintended recipients through forwarding, copying and even human error. Be-aware of the content you put into an email. Few important points to remember when using email: Archive Your Email It is a good idea to save your email messages, including your sent […]
Well, we have finally launched our new website, much to the delight of our sales and management team who kept on saying…“hurry up, what is taking so long”! After having some challenges and being let down by our previous website developer, I thought to myself….”how difficult can this be to setup a website, come […]
Ctrl + C Performs the Copy function. You can highlight a word, sentence, bullet point, image or object and press this combination to copy the text including the formatting. Ctrl + M Insert a new blank slide. No need to use the Home tab on the Ribbon. Ctrl + N Create a new presentation. Don’t […]
General Open a Workbook -> Ctrl + O Create New – > Ctrl + N Save – > Ctrl + S Preview and Print – > Ctrl + P Close a Workbook – > Ctrl + W Help – > F1 Run Spelling Check – > F7 Calculate worksheets – > F9 Create an absolute normal […]