IT Support
We’re more than just an IT support company servicing Durban & Johannesburg, we understand how to use technology to help SMME’s become more agile and scale up.
We’re passionate about continuous skills development within our own organization so we have the expertise to solve your business IT challenges.
Why is Managed Information Technology Services important for growing SME’s?
Many businesses start off trying to handle IT in-house, thinking it’s easy but they quickly get lost in the technology and lose their way. Technology is a critical component to delivering service in a consistent manner, but most importantly it is what underpins processes and gives you the ability to be agile and scale-up.
Read more about the pros and cons of insourcing vs outsourcing your IT service.
Ready for experts to manage your IT?
Benefits of
a Managed IT SUPPORT Service
Effective Data Management
Consistent Service Delivery
Expert IT Professionals
High-end Technical Support
Virus Safety
Continuous Monitoring
Security of Information
Fixed costs
What to expect when NETCONFIG manages your IT department.
As your business grows, the technology requirements become more complex. You need a information technology partner that can help you navigate this minefield to become more efficient and competitive.
We Promise
Operational efficiencies
Proactive IT Support Services
Reduced risk with Cyber Security and Data Protection
A dedicated person to help you gain technology efficiencies through our structured frameworks of technology services life cycle
Get your own virtual IT Manager
This hands-on guidance and expertise from our dedicated Virtual IT Managers give our customers the peace of mind that we not only understand the rapidly changing landscape of technology but also their business and how to align the two for their greater success.
What we cover
in our Managed IT Service
Unlimited IT support at a fixed monthly cost
The tools to help your team be productive, efficient and most importantly secure, regardless of where they are working.
A dedicated Virtual IT Support Specialist that meets with you quarterly to ensure continual alignment to the business needs and the correctly implemented and maintained technology solutions
NETCONFIG is a focused IT Support Services Provider, with 23 years of experience and understanding in empowering Small and Medium-sized businesses. We do not get involved in Corporate or Government/Public Sector businesses.
Microsoft Gold Partner with 8 competencies. This means we have a high competency in specific areas of Microsoft solutions and services. Our core strength lies in migrations, support and maintaining of Microsoft Cloud Solutions, which includes Microsoft 365 and Microsoft Azure.
