We’re more than just an IT service management company servicing Durban & Johannesburg, we understand how to implement solution to help Small and Medium sized businesses become more agile and scale up.
We’re passionate about continuous skills development within our own organization so we have the expertise to solve your business IT challenges.
Why do you need Managed IT Services?
Many businesses start off trying to handle IT in-house, thinking it’s easy but they quickly get lost in the technology and lose their way. Technology is a critical component to delivering service in a consistent manner, but most importantly it is what underpins processes and gives you the ability to be agile and scale-up.
Read more about the pros and cons of insourcing vs outsourcing your IT service.
Ready for experts to manage your IT services?
What are the Benefits of
Managed IT Services
Effective Data Management
Collect, keep, organise, and use data securely, efficiently, and cost-effectively.
Consistent Service Delivery
A fully managed IT service will keep your systems up-to-date and your team productive.
Expert IT Professionals
We have been providing managed IT services for over 23 years.
High-end Technical Support
Our IT support teams have the necessary technical experience to solve complex IT problems.
Our specialised team of IT security experts will manage your devices to reduce the risks of malware infections.
Our managed IT support teams are there to reduce downtime and keep your business running efficiently.
Security of Information
Data is kept secure by keeping 3 copies in 2 locations and 1 offsite, and our cyber security service proactively monitors backups.
We offer SLA’s (service level agreements) for our Managed IT Services. It makes budgeting easy, and your IT costs are contained.
Why do you need Managed IT Services?
As your business grows, the technology requirements become more complex. You need managed IT support by an information technology partner that can help you navigate this minefield. Managed services in IT will help you become more efficient and competitive.
why choose netconfig for your managed it services?
Improved operational efficiencies by using IT service management best practices.
Proactive Managed IT Support that will keep your business running efficiently.
Reduced risk with Cyber Security and Data Protection using the best security applications in the world.
A dedicated person to help you gain technology efficiencies through our structured frameworks of technology services life cycle.
Get your own virtual IT SERVICES Manager
This hands-on guidance and expertise from our dedicated Virtual IT Managers give our customers the peace of mind that we not only understand the rapidly changing landscape of technology but also their business and how to align the two for their greater success.
What we cover
in our IT Service and Management
Unlimited IT support at a fixed monthly cost. Your Managed IT Service cost is outlined an SLA.
The tools to help your team be productive, efficient and most importantly secure, regardless of where they are working.
A dedicated Virtual IT Support Specialist that meets with you quarterly to ensure continual alignment to the business needs and the correctly implemented and maintained technology solutions
NETCONFIG is a focused IT Managed IT Support Services Provider, with 23 years of experience and understanding in empowering Small and Medium-sized businesses. We do not get involved in Corporate or Government/Public Sector businesses.
We are a Microsoft Gold Partner with 8 competencies. This means we have high competencies in specific areas of Microsoft solutions and services. Our core strength lies in migrations, support, and maintenance of Microsoft Cloud Solutions, which includes Microsoft 365 and Microsoft Azure.