This course is designed to help users who are familiar with Word’s basic features to take their skills to the next level.

The topics covered include using tools like styles, macros, templates, and Mail Merge.

Delegates will also learn how to create complex documents using tables, charts, and various types of illustrations.


  • Customise multi-level lists
  • Create list styles
  • Apply the built-in styles from the Styles Gallery
  • Modify a style
  • Change style sets
  • Create a new style
  • Save styles to templates
  • The Navigation Pane
  • Inserting bookmarks
  • Insert a cover page
  • Create Section Breaks
  • Create a section header & footer
  • Heading Styles
  • Adding numbering to Heading Styles
  • Create a Table of Contents
  • Update a Table of Contents
  • Create cross-references
  • Create Footnotes and Endnotes
  • Create captions
  • Create a table of figures
  • Create an index
  • Compile a bibliography
  • Add hyperlinks to other documents, pages or websites
  • Review a document
  • Insert comments
  • Track and manage document changes and comments
  • Compare document changes
  • Merge document changes
  • Mark as final
  • Turn off track changes
  • Document properties
  • Remove personal information from a document
  • Password protect documents
  • Restrict document access
  • Create a Data Source
  • Use an Outlook Contact list as a Data Source
  • Create a Main Document
  • Merge the main document and data source
  • Send personalised emails to multiple recipients
  • Merge to Envelopes and Labels
  • Record and run a macro
  • Assign a macro to the Quick Access toolbar
  • Assign a macro to an object
  • Creating a form with fields
  • Protecting a form
  • Automating a form
  • Link a word document to PowerPoint and Excel
  • Send a document outline to Microsoft PowerPoint
  • Printing charts

Other Microsoft Word Training Courses

We offer the full spectrum of Microsoft Word training at our head office in Westville, Durban. Our trainers are Microsoft Certified and constantly stay updated on software enhancements and changes so you get the highest and most current Microsoft Office training.

Microsoft Word
(Level 1)

In the entry level 1 Microsoft Word course students learn to create common business documents professionally, efficiently and fast.

Microsoft Word
(Level 2)

Learn how to master built-in tools to create professional formatting themes, work with tables, shapes and images, and more.

Meet Keshnie, our certified Microsoft Trainer with over 10 years of qualified experience.

Customised and personal training of over 1000 people. Training is held at our offices in Westville, client offices or online.

What you can expect from our Microsoft Word level 3 course

Learning needs to be fun so we always ensure we create an environment that is relaxed and friendly so that learners don’t feel intimidated or nervous.

We cater for lunch, teas & coffees so learners stay hydrated and are able to focus throughout the training!

Our training is offered in groups or if preferred on a one-on-one basis.

You are able to choose to receive either an Attendance Certificate or a Certificate of Competency. Choosing the latter will require you to be tested on what we cover in the Advanced Word Course.

Our courseware is aligned to SAQA Unit Standards. 

Our training centre is designed to let in lots of natural light which helps make the learning experience more comfortable. 

Ready to maximise your software investment?

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