IT support in Port Shepstone, as friendly as the South Coast

From the Umzimkulu River mouth to the shops, practices and offices of the Hibiscus Coast, we look after your devices, Microsoft 365, data and security.

NETCONFIG team members, the friendly faces behind your IT support
Inbox protected
Microsoft 365 sorted
Backups done

Sound familiar?

Hover over a card (or tap it) to flip it and see how we help.

“Our IT person is also our office manager.”

Flip me

We’ve got this

Someone kind volunteered once, and now they’re on call forever. We’ll take that off their plate and give them their weekends back (hello, beach).

“Is this email real, or a scam?”

Flip me

No more email detective work

South Coast fishing stories are fun. A stranger emailing about a surprise inheritance is not. We set up protection and help your team spot the fakes.

“We pay for Microsoft 365 but mostly just use email.”

Flip me

Get your money’s worth

Teams, SharePoint, OneDrive and Copilot can make work much easier. We help you actually use them.

“When something breaks, who do we even call?”

Flip me

Us. Just us.

One number, one friendly team, and people who already know your setup. No explaining it from scratch.

What we solve for Port Shepstone teams

Managed IT services

Your outsourced IT department: help desk, monitoring, updates and on-site help when you need it, so “have you tried turning it off and on again?” becomes our problem.

A typical Port Shepstone moment: the printer sulks on a Monday morning. You send one message. We sort it.

Explore managed IT services

Not sure what you need? Start with a chat and we’ll point you to a sensible next step.

Greetings from Port Shepstone

Where the Umzimkulu River meets the Indian Ocean.

Like the lighthouse guiding boats safely in, we help keep your business on course. When the December holidays bring the crowds to the South Coast, the last thing you need is a laptop, card machine or inbox misbehaving.

Whether your team works from an office, a practice, a shop or the kitchen table, we look after the technology so you can look after your people and customers. Pick one and see what our lighthouse lights up:

Tap a button above and watch the beam brighten.

How working with us works

Four simple steps, and not a single jargon-filled meeting. Click through them.

Let’s chat

Tell us about your business, your team and what’s bugging you about your tech. Biscuits optional.

You bring: your questions. We bring: our listening ears.

Questions we hear a lot

What does IT support in Port Shepstone include?

Day-to-day help when something goes wrong, plus the looking-after that stops many problems happening at all: monitoring, updates, backups, Microsoft 365 care, cyber security and staff training. You get one friendly team who know your setup.

Do you have an office in Port Shepstone?

Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians. Tell us what you need and we’ll agree the best way to help, whether that’s remote support or a visit.

What are managed IT services, in plain English?

Instead of calling someone only when things break, a managed IT provider looks after your technology all the time, a bit like a caretaker for your tech. We monitor, update, protect and support your systems under a service level agreement (SLA), so problems are often fixed before you notice them.

Can you help us with Microsoft 365 and Copilot?

Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out data, permissions and training first, so it’s useful and safe.

Can you make us POPIA compliant?

No IT company can do that on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place that support your POPIA obligations, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.

How do we get started?

Book a friendly IT chat through our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step.

Bexie, the NETCONFIG mascot, peeking over the edge

Let’s make IT the easy part of your week

Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step.

Biscuits optional