What is SharePoint, in plain English?
SharePoint is the part of Microsoft 365 where your team stores, shares and finds work documents, and where you can build simple intranet pages and lists. Think of it as a tidy, searchable filing cabinet that everyone can reach from a laptop or phone, with locks on the right drawers.
Is SharePoint included in our Microsoft 365 subscription?
Usually, yes. SharePoint comes with Microsoft 365 Business Basic, Business Standard and Business Premium, and with Microsoft’s other business plans. We check your exact licences during the first chat so there are no surprises.
What can Power Apps and Power Automate do for our team?
Power Apps lets us build simple apps for phones and laptops, such as leave requests, stock counts or site inspection forms. Power Automate moves the work along for you, for example sending an approval to the right manager and filing the result in SharePoint.
Do Power Apps cost extra?
Not always. Microsoft says some Microsoft 365 licences include limited Power Apps and Power Automate use for apps that work with your Microsoft 365 data. Apps that connect to certain other systems, or need a fuller built-in database, can need an additional licence, and we will tell you before we build.
How long does a SharePoint or Power Apps project take?
It depends on how many people, processes and files are involved. After a short mapping session we give you a written plan with dates, and we usually start with one process so your team sees results early.
Our old forms or approvals stopped working. Can you help?
Yes. Microsoft switched off some older tools in 2026, including SharePoint 2013 workflows and InfoPath forms in Microsoft 365. We can rebuild those forms and approvals in Power Apps and Power Automate so they keep working.
Do we need to tidy SharePoint before using Microsoft 365 Copilot?
It is a very good idea. Copilot can only show people what they already have permission to open, so overshared folders become easier to find. We review permissions and tidy old content before Copilot goes live.
Does SharePoint make us POPIA compliant?
No single tool does that. POPIA asks organisations to take appropriate, reasonable technical and organisational measures to protect personal information. Well-set-up SharePoint permissions, version history and retention can be part of those measures, alongside your policies, training and legal advice.
Where are you based, and who do you support?
Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via our dedicated technicians. SharePoint lives in the cloud, so you get the same care wherever your team works.
Is SharePoint really guaranteed 99.9 percent uptime?
The promise is Microsoft’s, not ours. Microsoft’s published service level agreement sets a 99.9 percent monthly uptime commitment for SharePoint Online, with service credits if it is missed. We look after everything around it: setup, security, backups and support.