IT support in Roodepoort that keeps you brilliant

Whether you're tucked away near Constantia Kloof or buzzing along Ontdekkers Road, we look after your devices, Microsoft 365, data and security. In plain English. No jargon, no eye-rolling.

Gold-standard support

Poke around Roodepoort HQ

Tap the pulsing dots on the desk to see how we keep everything humming.

A little bit of Roodepoort in everything we do

Roodepoort's story started with a gold rush in the 1880s. These days the real treasure is a workday where the tech just works. Here's how the neighbourhood inspires the way we help.

Prospector persistence

Early Roodepoort was all about digging until something valuable turned up. We bring the same energy to tricky tech problems: patient, practical and not leaving until it's sorted.

Eagle-eyed monitoring

The Verreaux's eagles at Witpoortjie Falls are famous for keeping watch. We do the same for your devices and systems, so many problems are spotted and sorted before you even notice them.

Time for a Kloofendal walk

When your IT is looked after, your lunch break can belong to you. Take a stroll through Kloofendal Nature Reserve instead of chasing a printer that has decided to retire.

Dig for a nugget of IT wisdom

Turn on multi-factor authentication for your email. It's the seatbelt of the internet.

Sound familiar?

If you've said any of these in the last month, you're in good company. We hear them all the time, and we love fixing them.

"Our IT person is also our office manager."

Someone kind volunteered once, and now they're on call forever. We'll take it off their plate and give them their weekends back.

"Is this email real, or a scam?"

Phishing emails keep getting sneakier. We set up layers of protection and help your team spot the fakes, so nobody has to play email detective.

"The Wi-Fi works everywhere except the room where we need it."

Dead spots are annoying, and they're usually fixable. We'll find out what's going on and sort it, without the guesswork.

"When something breaks, who do we even call?"

One number, one friendly team, and people who already know your setup. No explaining it all from scratch.

Pick your headache

Tap the one that sounds most like your week. We'll tell you what we'd do about it, and you can have a go at fixing it yourself.

Headaches cured: 0 of 5

Let's find the dead spot

Slow or patchy Wi-Fi usually comes down to where the equipment sits, how the network was set up, or what's plugged into it. We take a look, fix what we find and, if needed, plan proper coverage so every room gets a signal.

Explore structured networks

Signal: ouch.Signal: lekker.

How we make IT the easy part of your week

Pick what's bugging you. We'll take it from there.

Everyday IT support

A friendly help desk, regular check-ups and on-site help when you need it. Your own IT department, minus the recruitment.

Explore managed IT services

Microsoft 365 and cloud

Set-up, licensing and everyday care for Outlook, Teams, SharePoint and OneDrive, so you actually get your money's worth.

Explore Cloud and Microsoft 365

Cyber security

Sensible layers of protection for your email, devices and data, plus help with the technical safeguards POPIA expects.

Explore cyber security

Backups and data protection

Because "I think I saved it somewhere" isn't a plan. We make sure your important files can be recovered when life happens.

Explore data protection

Copilot and AI, done safely

Get started with Microsoft Copilot and smart automation, with your data and permissions sorted first so it's useful and safe.

Explore AI and automation

Friendly training

Practical Microsoft 365 training that helps your team feel confident with the tools they use every single day.

Explore training

How working with us works

Four simple steps, and not a technical term in sight.

  1. Let's chat

    Tell us about your team and what's bugging you about your tech. Biscuits optional.

  2. IT check-up and roadmap

    We look at your current setup and give you a clear, prioritised plan.

  3. Set-up, sorted

    We put the right tools, protection and processes in place with minimal disruption.

  4. We look after it

    Ongoing support and regular reviews, so your IT keeps up with you.

Local help for Roodepoort, backed by a team you can trust

Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa through our dedicated technicians. That includes Roodepoort and the neighbouring areas.

  • Roodepoort
  • Florida
  • Constantia Kloof
  • Little Falls
  • Ruimsig
  • Wilgeheuwel
  • Strubens Valley
  • Krugersdorp
  • Randburg
  • Johannesburg

Not on the list? Say hello and we'll point you in the right direction. You can also see everywhere we work.

NETCONFIG team members together

Head office

28 Essex Terrace, Westville, Durban

Dedicated technicians

Supporting businesses and teams across South Africa

Questions we hear a lot

Do you offer IT support in Roodepoort?

Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support people and teams throughout South Africa, including Roodepoort and the surrounding areas.

What are managed IT services, in plain English?

Instead of calling someone only when things break, a managed IT provider looks after your technology all the time, a bit like a caretaker for your tech. We monitor, update, protect and support your systems under a clear service level agreement (SLA), so problems are often fixed before you notice them.

Can you help with Microsoft 365 and Copilot?

Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out your data, permissions and training first, so it's useful and safe.

Can you make us POPIA compliant?

No IT company can do that on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.

What happens when something breaks?

You call one number and speak to a friendly team who already know your setup. No explaining it all from scratch. Call 087 354 5031 or send us a message.

How do we get started?

Book a friendly IT chat through our contact page or call 087 354 5031. We'll ask a few questions, look at your setup and suggest a sensible next step.

Let's make IT the easy part of your week

Tell us what's bugging you about your tech. We'll listen, ask a few questions and suggest a sensible next step.

Spotted Bexie? She's our mascot, and she's very good at keeping watch. Give her a poke.