“Our Wi-Fi is like Durban weather: lovely one minute, dramatic the next.”
We check your network, fix the weak spots and keep an eye on it, so your signal stays as steady as a Sunday stroll on the promenade.
Since 1999, we’ve been the IT team behind Durban businesses. We look after your devices, Microsoft 365, data and security, and we explain it all in plain English (no jargon, no eye-rolling), so you can get on with the good stuff.
Hover over the landmarks to say howzit.
Whether you’re a short drive from the Moses Mabhida arch, working near the Umhlanga lighthouse or somewhere along the Golden Mile, we know how your day goes. The sea breeze is lovely. A wobbly Wi-Fi signal is not. So we look after the everyday stuff: devices that start, emails that arrive, files that stay safe, and a friendly team to call when something needs a hand.
We started as a Durban IT support company and moved into managed IT services in 2004.
Our head office is at 28 Essex Terrace, Westville, Durban.
Our dedicated technicians support businesses throughout South Africa.
We check your network, fix the weak spots and keep an eye on it, so your signal stays as steady as a Sunday stroll on the promenade.
Phishing emails keep getting sneakier. We add layers of protection and help your team spot the fakes, so nobody has to play email detective.
Someone kind volunteered once, and now they’re on call forever. We’ll take it off their plate and give them their weekends back.
One number, one friendly team, and people who already know your setup. No explaining it from scratch.
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Help desk, monitoring, updates and on-site help when you need it. “Have you tried turning it off and on again?” becomes our problem.
Set-up, licensing and everyday care for Microsoft 365, from Outlook and Teams to SharePoint, so you get your money’s worth.
Layers of protection for your email, devices and data, so you can open your inbox without bracing yourself.
Safeguards that help protect your data (and your sanity) if something goes wrong, including the technical side of POPIA.
Cabling, networks and Wi-Fi planned so everyone stays connected, even in that one far-off corner office.
Phone and video solutions so you can talk to customers and colleagues clearly, wherever they happen to be.
Get started with Microsoft Copilot and smart automation safely, with your data and permissions sorted first.
Friendly, practical training so your team feels confident with the tools they use every day, not confused by them.
Your dedicated IT manager
Every NETCONFIG client gets a dedicated IT manager who looks at the bigger picture: where your technology is today, where you’d like to be, and the best route to get there. Through regular reviews and sensible upgrades, they help your tech support your goals, without the geek speak.
Meet the teamLooking after technology takes careful, steady attention. Pick a benefit to see what changes when specialists take it on.
A team with a wide range of skills and up-to-date know-how, so you don’t have to hire for every tech need.
Fewer interruptions and less downtime, so your people can focus on customers instead of cables.
Clear, predictable support under a service level agreement (SLA), so IT stops being a surprise on the budget.
Proactive planning and regular guidance keep your technology ready for wherever your business is heading next.
When problems get solved quickly by people who know your setup, everyone feels looked after.
Sensible security and expert care help reduce the risk of cyber threats, minus the scare tactics.
We’ve spent years learning how these industries work, so we speak your language from day one.
We understand the compliance side of IT, so your systems stay in line with the rules that matter to you.
In a city built around its harbour, your team needs to stay connected and secure, whether they’re in the warehouse or on the road.
Protect your designs and keep production humming with IT built for the factory floor.
Guests expect smooth service. We keep Wi-Fi and systems running so your team can focus on the welcome.
Tap a step, use the buttons, or press play.
Tell us about your team and what’s bugging you about your tech. Biscuits optional.
Come with a list or come with a rant. Both work.
We look at your current setup and give you a clear, prioritised plan. No jargon, promise.
You’ll walk away with a plan you can actually read.
We put the right tools, protection and processes in place, with minimal disruption.
We explain each step before it happens, so there are no surprises.
Ongoing support, monitoring and regular reviews, so your IT keeps up as you grow.
Your dedicated IT manager checks in regularly to keep your plan on track.
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses throughout South Africa. You can reach us through our contact page or on 087 354 5031.
We look after businesses in Durban, Umhlanga, Durban North, Westville, Pinetown, Hillcrest, Kloof, Ballito, Amanzimtoti, Pietermaritzburg, Richards Bay, Empangeni and Port Shepstone. Our dedicated technicians also support clients throughout South Africa.
Think of us as a caretaker for your tech. We look after your help desk, monitoring, updates, Microsoft 365, backups and security under a service level agreement (SLA), which is simply a written agreement on what you can expect from us. Many problems get sorted before you even notice them.
Not at all. Fixing things is part of the job, but most of our work happens quietly in the background: monitoring, updating and protecting. Your dedicated IT manager also checks in regularly to plan ahead with you.
Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out your data, permissions and training first, so it’s useful and safe. Have a look at our Copilot services.
No IT company can do that on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.
Book a friendly IT chat on our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step, including a free IT assessment.
Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step, including a free IT assessment.