IT support in Johannesburg and across Gauteng

Your tech should make work easier, not give you a daily headache. NETCONFIG looks after the computers, Microsoft 365, networks and security that keep Gauteng teams moving, with friendly people who explain things in plain English.

Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa, including right across Gauteng.

Book a free IT assessment Chat to our team
  • Helping businesses with technology since 1999
  • A dedicated IT manager for every client
  • Fixed monthly support you can plan around
  • Microsoft 365 people, every day

What we look after for Gauteng teams

Small, everyday tech niggles add up. We fix them, and then we work out why they happened so they stop coming back.

Managed IT support

Help desk, updates and monitoring for one fixed monthly fee, so problems get spotted before they slow you down.

Explore managed IT services

Microsoft 365 and Copilot

Email, Teams, SharePoint and Copilot set up properly, plus training so your team actually uses what you pay for.

See Microsoft 365 help

Cyber security

Think of it as locks, alarms and a security guard for your data: firewalls, secure sign-ins and staff awareness.

Read about cyber security

Areas we support in Gauteng

  • Johannesburg
  • Sandton
  • Randburg
  • Midrand
  • Centurion
  • Pretoria
  • Roodepoort
  • Germiston
  • Kempton Park
  • Boksburg
  • Benoni
  • Alberton
  • Springs
  • Krugersdorp
  • Randfontein
  • Vereeniging
  • Vanderbijlpark
  • Meyerton

Don't see your suburb? If you're in Gauteng, chat to us.

Power cuts and POPIA, sorted

When the lights go out

Load-shedding and local outages are part of life in Gauteng. We help you plan UPS backup for key kit, failover internet, cloud-based files and tested backups, so a power cut is an inconvenience, not a crisis.

POPIA without the panic

POPIA has been enforceable since 1 July 2021. We put the tech safeguards in place (secure sign-ins, access controls, backups and a plan for when something goes wrong) and work alongside your legal or compliance advisers.

Questions Gauteng teams ask us

Do you have technicians who support businesses in Johannesburg and Gauteng?

Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa, including Johannesburg, Pretoria and the rest of Gauteng. Most issues are solved remotely, and we arrange on-site visits when something needs hands-on attention.

How much of your IT support is remote, and when do you come on site?

Most everyday fixes, like passwords, email, software and security updates, are done remotely because that is usually the quickest route. We come on site for hardware faults, cabling, new office set-ups and anything that can't be reached remotely.

What happens to our IT during load-shedding?

We help you plan for it: UPS units for key equipment, backup internet, cloud-based files and regular backup checks, so your team can keep working and your systems restart safely when the power returns.

Can you help us with POPIA?

We look after the technical side: secure sign-ins, access controls, backups and a plan for handling a breach. POPIA has been enforceable since 1 July 2021, and we work alongside your legal or compliance advisers rather than replacing them.

Do you support Microsoft 365 and Microsoft Copilot?

Yes. We set up, secure and support Microsoft 365, help teams get ready for Copilot, and offer training so people get real value from the tools they already pay for.

What does managed IT support include?

Help-desk support, proactive monitoring and updates, security, backups and a dedicated IT manager who meets with you regularly, all for a fixed monthly fee set out in your service agreement.

How do we get started?

Book a free IT assessment. We'll look at what's working, what isn't and what to fix first, then give you a clear, jargon-free plan.

Why is there a purple cow on your website?

That's Bexie! She's inspired by Seth Godin's "Purple Cow", and her name stands for "Be Exceptional In Everything", which is what we aim for every time you call.

Let's make your IT one less thing to worry about

Book a free IT assessment and we'll show you what's working, what isn't and what to fix first. No jargon, no pressure.

Book a free IT assessment