Midrand never stops, and neither should your tech. We’re the friendly IT company that looks after your devices, Microsoft 365, data and security, and explains it all in plain English (no jargon, no eye-rolling), so you can get back to being brilliant.
There’s no shortage of IT companies offering IT support in Midrand. But much like a family doctor, when something gets complicated, you want a specialist who already knows your history.
NETCONFIG is a South African managed service provider (that simply means we look after your technology all the time, not just when it breaks). We started in 1999 as a Durban IT support company, moved to managed services in 2004, and every client gets a dedicated IT manager who keeps an eye on the bigger picture.
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses throughout South Africa, including Midrand.
Not sure whether to keep IT in-house or hand it over? Have a look at the pros and cons of insourcing vs outsourcing IT.
The N1 at 7:30am is stressful enough. Your IT shouldn’t add to the traffic. Tap a card to see how we help.
Someone kind volunteered once, and now they’re on call forever. We’ll take that off their plate and give them their weekends back.
Phishing emails keep getting sneakier. We add layers of protection and help your team spot the fakes, so nobody has to play email detective.
Teams, SharePoint, OneDrive and Copilot can make work much easier. We help you get your money’s worth.
One number, one friendly team, and people who already know your setup. No explaining it from scratch.
From the help desk to the cloud, here’s what we look after for Midrand teams.
Your outsourced IT department: help desk, monitoring, updates and on-site help when you need it. “Have you tried turning it off and on again?” becomes our problem.
Explore managed IT servicesSet-up, licensing, moving to the cloud and everyday care for Microsoft 365, from Outlook to Teams and SharePoint.
Explore Cloud & Microsoft 365Layers of protection for your email, devices and data, plus help with the technical safeguards POPIA expects.
Explore cyber securityGet started with Microsoft Copilot and smart automation safely, with your data and permissions sorted first.
Explore AI & AutomationFriendly, practical training so your team feels confident with the tools they use every day.
Explore trainingBackups and safeguards that make a bad day (a lost laptop, a dodgy click) a small bump instead of a big problem.
See how we protect dataMidrand sits right in the middle of Gauteng, so work here moves fast. Here’s how we make sure your technology keeps up.
Tap a pin or a glowing dot on the map.
Midrand: close to everything, home to plenty of clever businesses, and supported by our dedicated technicians.
Launching a product, running a stand or hosting a big meeting? Your Wi-Fi, laptops and presentations need to behave when it matters. We help make sure they do.
A good pit crew checks the car before it breaks down, not after. We do the same: we monitor and update your systems so problems get fixed before they slow you down.
Commuting between Joburg and Pretoria? We make sure your laptop, email and files travel safely with you, whether you’re in the office, at home or on the train.
Some days you beat the traffic by working from home. We set up secure remote access so your team can be productive from anywhere (passengers only, please).
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses throughout South Africa, including Midrand and the rest of Gauteng.
Handing IT to the experts means less stress for you and a happier team.
Access to a team skilled in the latest tech, without having to hire, train and keep every specialist yourself.
Less downtime and quicker help, so your people can spend their time on the work they’re actually here to do.
With a clear service level agreement (SLA), you know what IT costs each month. No nasty surprises.
Proactive planning and regular reviews keep your technology in step as your business grows and changes.
When problems are solved quickly by people who know your setup, everyone feels looked after. That’s good for morale.
Sensible layers of security and a team that can spot a dodgy email. Peace of mind, minus the scare tactics.
Four simple pit stops, and not a single “geek speak” in sight. Scroll and watch us go.
Tell us about your business, your team and what’s bugging you about your tech. Biscuits optional.
We look at your current setup and give you a clear, prioritised plan. No jargon, promise.
We put the right tools, protection and processes in place, with minimal disruption.
Ongoing support, monitoring and regular reviews, so your IT keeps up as you grow. You keep being brilliant.
Three quick rounds. One email in each pair is a fake. Tap the one you don’t trust.
We’ve spent years getting to know the way different industries work, so our support fits how your day actually runs. That means you can focus on your people and your customers.
We act as your outsourced IT department. That covers day-to-day IT support, Microsoft 365 and Copilot, cyber security, backups and staff training, all under a clear service level agreement (SLA).
Instead of calling someone only when things break, a managed IT provider looks after your technology all the time, a bit like a caretaker for your tech. We monitor, update, protect and support your systems, so problems are often fixed before you notice them.
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses throughout South Africa, including Midrand and the rest of Gauteng.
Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out data, permissions and training first, so it’s useful and safe.
No IT company can make you POPIA compliant on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place that support your POPIA obligations, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.
Book a friendly IT chat through our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step.
Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step.
