“The Wi-Fi sulks every time everyone joins a Teams call.”
We say: Let's find out who's hogging the airwaves (it's rarely who you suspect). Calm Wi-Fi, clear calls.
The mountain isn't going anywhere, and neither is our support. We look after your computers, Microsoft 365, data and security, and we explain it all in plain English, so you can get on with your day (and maybe a lunch-time stroll through the Company's Garden).
Hover, tap or tab around the desk. Everything here has something to say.
The Cape Town CBD never really slows down. There are meetings off Long Street, lunch near Greenmarket Square, and deadlines that don't care that the south-easter is rattling the windows.
Through all of it, your technology needs to just work. That's where we come in. NETCONFIG is a South African managed IT company that has been looking after people and their tech since 1999. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians provide support throughout South Africa, including businesses across the Cape Town CBD.
Looking for something wider? Have a look at our Western Cape IT support page.
Four things we hear all over the CBD, usually just before someone says "it's probably nothing". It's usually something. A very fixable something.
“The Wi-Fi sulks every time everyone joins a Teams call.”
We say: Let's find out who's hogging the airwaves (it's rarely who you suspect). Calm Wi-Fi, clear calls.
“Is this email real, or a scam?”
We say: When in doubt, don't click. We add layers of protection and help your team spot the fakes, so nobody has to play email detective.
“Our IT person is also our office manager.”
We say: Let's give them their weekends back. We take over the tech so they can get on with the job they were actually hired for.
“Home on Monday, office on Tuesday, a Long Street coffee shop on Wednesday.”
We say: Your files should be as well-travelled as you are. We set up Microsoft 365 so your work follows you around.
Five ways we help, plus a friendly ear if you're not sure which one you need.
A friendly help desk, monitoring, updates and on-site help when it's needed. "Have you tried turning it off and on again?" becomes our problem.
Explore IT management and supportSet-up, licensing and everyday care for Microsoft 365, from Outlook to Teams and SharePoint, so your team can work from anywhere.
Explore Cloud and Microsoft 365Layers of protection for your email, devices and data, plus help with the technical safeguards POPIA expects.
Explore cyber securityGet started with Microsoft Copilot and smart automation safely, with your data and permissions sorted first.
Explore AI and automationFriendly, practical training so your team feels confident with the tools they use every day.
Explore trainingThat's completely fine. Tell us what's bugging you about your tech and we'll suggest a sensible next step. No jargon, no pressure.
Chat to usWhen the south-easter blows in, Table Mountain gets its famous cloud. Your IT shouldn't. We keep an eye on your systems all the time, so many problems are sorted before you even notice them.
Hover, tap or tab around the scene. Can you spot the purple cow?
Think of it as the scenic route, minus the roadworks. Four easy stops, and the first one is just a chat.
Tell us about your team and what's bugging you about your tech. We'll listen first and ask questions second.
Rooibos optionalWe look at your current setup and give you a clear, prioritised plan of what to fix first.
Zero jargon, promiseWe put the right tools, protection and processes in place, with minimal disruption to your day.
Minimal fussOngoing support, monitoring and regular reviews, so your IT keeps up with you.
You keep being brilliantWorking a little further from the city bowl? Our dedicated technicians support businesses across the Western Cape too.
Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians.
Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians provide support throughout South Africa, including businesses in the Cape Town CBD, the Foreshore and the Waterfront.
Think of us as a caretaker for your tech. We look after the day-to-day: a friendly help desk, monitoring and updates, Microsoft 365, cyber security, backups and on-site help when it's needed. You can read more about IT management and support.
Absolutely. We set up Microsoft 365, secure your devices and sort out access, so your team can work from the office, home or a coffee shop without losing their files (or their patience).
Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out data, permissions and training first, so it's useful and safe. Have a look at our Cloud and Microsoft 365 services.
No IT company can make you POPIA compliant on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place that support your POPIA obligations, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.
Book a friendly IT chat through our contact page or call 087 354 5031. We'll ask a few questions, look at your setup and suggest a sensible next step.
Tell us what's bugging you about your tech. We'll listen, ask a few questions and suggest a sensible next step.