Your tech should make work easier, not give you a daily headache. NETCONFIG looks after the computers, Microsoft 365, networks and security that keep Garden Route teams moving, with friendly people who explain things in plain English.
Psst: try tapping the guesthouse, the boat and the sun.
Little, everyday tech niggles add up. We fix them, and then we work out why they happened so they stop coming back.
Help desk, updates and monitoring for one fixed monthly fee, so problems get spotted before they slow you down.
Like a tech-savvy neighbour on call, minus the borrowed ladder.
Email, Teams, SharePoint and Copilot set up properly, plus training so your team actually uses what you pay for.
Paying for tools nobody uses is like owning a boat and never leaving the lagoon.
Think of it as locks, alarms and a security guard for your data: firewalls, secure sign-ins and staff awareness.
The Knysna Heads guard the lagoon. We guard your network.
Wherever you are along the N2, we’re a call or a click away. Tap a stop on the map to take the tour, with a few IT jokes for the road.
A friendly illustration, not to scale.
Stop 1 of 7
Where the Garden Route begins.
A lovely place to start a calmer IT year.
Stop 2 of 7
At the foot of the Outeniqua Pass.
Smooth even on the twisty bits, just like good IT support.
Stop 3 of 7
Lakes, lagoons and quiet beaches.
Wi-Fi that doesn’t wander off.
Stop 4 of 7
Known as Slow Town, with a lagoon and artisan markets.
A lovely pace for a holiday. Your computers shouldn’t copy it.
Stop 5 of 7
Home of the Knysna Heads, two sandstone cliffs guarding the lagoon.
The Heads guard the lagoon. We guard your network.
Stop 6 of 7
Beaches, whales and Robberg, where a seal colony naps below the trail.
The seals nap on the rocks. Your backups work harder.
Stop 7 of 7
Home of the 77-metre suspension bridge over the river mouth.
It sways a little. Your security shouldn’t.
Don’t see your town? If you’re on the Garden Route, chat to us.
Power cuts, and the odd storm rolling in off the Indian Ocean, are part of life on the coast. We help you plan UPS backup for key kit (a battery that keeps important equipment running for a while), backup internet, cloud-based files and tested backups, so an outage is an inconvenience, not a crisis.
Try it: flip the switches.
All humming along. Now try switching the power off.
POPIA has been enforceable since 1 July 2021. We put the tech safeguards in place (secure sign-ins, access controls, backups and a plan for when something goes wrong) and work alongside your legal or compliance advisers.
Tap each safeguard to tick it off.
Strong passwords plus a second check, so a stolen password isn’t enough on its own.
People only see the files they need for their job.
Copies of your files that we check actually work, so you can get them back.
A clear plan for who does what if there’s a problem, so nobody has to panic.
0 of 4 safeguards ticked.
Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa, including the Garden Route. Most issues are solved remotely, and we arrange on-site visits when something needs hands-on attention.
Most everyday fixes, like passwords, email, software and security updates, are done remotely because that is usually the quickest route. We come on site for hardware faults, cabling, new office set-ups and anything that can’t be reached remotely.
We help you plan for it: UPS units for key equipment, backup internet, cloud-based files and regular backup checks, so your team can keep working and your systems restart safely when the power returns.
We look after the technical side: secure sign-ins, access controls, backups and a plan for handling a breach. POPIA has been enforceable since 1 July 2021, and we work alongside your legal or compliance advisers rather than replacing them.
Yes. We set up, secure and support Microsoft 365, help teams get ready for Copilot, and offer training so people get real value from the tools they already pay for.
Help-desk support, proactive monitoring and updates, security, backups and a dedicated IT manager who meets with you regularly, all for a fixed monthly fee set out in your service agreement.
Book a free IT assessment. We’ll look at what’s working, what isn’t and what to fix first, then give you a clear, jargon-free plan.
That’s Bexie! She’s inspired by Seth Godin’s “Purple Cow”, and her name stands for “Be Exceptional In Everything”, which is what we aim for every time you call.
Book a free IT assessment and we’ll show you what’s working, what isn’t and what to fix first.
