Randfontein grew up on the West Rand’s gold reef, and we reckon your tech should be just as dependable. NETCONFIG looks after your devices, Microsoft 365, data and security, and we explain it all in plain English, so you can get back to being brilliant.
Psst… there are 5 gold nuggets hiding on this page. Can you find them all?
Explore what we look after, from the help desk to the cloud.
NETCONFIG is a South African managed service provider (MSP) founded in 1999. We act as the outsourced IT department for businesses in Randfontein and across the country, covering day-to-day IT support, Microsoft 365 and Copilot, cyber security, backups and staff training under a clear service level agreement (SLA).
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians provide support throughout South Africa, including Randfontein.
A few things we hear a lot, and how we make them go away.
Someone kind volunteered once, and now they’re on call forever. We’ll take it off their plate and give them their weekends back.
Phishing emails keep getting sneakier. We add layers of protection and help your team spot the fakes, so nobody has to play email detective.
We look at how your network is set up and sort out the weak spots, so everyone stays connected.
One number, one friendly team, and people who already know your setup. No explaining it from scratch.
Everyday help for the tech your team relies on, explained in plain English.
Help desk, monitoring, updates and a friendly voice when something misbehaves. “Have you tried turning it off and on again?” becomes our problem.
Explore IT management & supportSet-up, moving to the cloud and everyday care for Microsoft 365, from Outlook to Teams and SharePoint.
Explore Cloud & Microsoft 365Layers of protection for your email, devices and data, so you can open your inbox without holding your breath.
Explore cyber securityYour files, safely tucked away and easy to get back if the unexpected happens. Because “I think I deleted it” should never be the end of the story.
Explore data protectionNeat, reliable cabling and networks that keep everyone connected, from the front desk to the back office.
Explore structured networksFriendly, practical Microsoft 365 training, plus help getting started with Copilot safely, so your team feels confident with the tools they use every day.
Explore trainingTap a card to turn IT jargon into plain English. No eye-rolling required.
Randfontein’s story began with a gold mine back in 1889, and it’s a tale of hard work and good timing. Every business has its own version of gold: customer details, invoices, emails, photos and years of effort. Our job is to keep it safe, backed up and easy to get to.
No IT company can make you POPIA compliant on its own, because compliance also involves your policies and processes. We help with the technical side, and we recommend getting legal advice for the rest.
Four quick questions, zero jargon. Be honest, nobody’s marking.
Four simple steps, no jargon, promise.
Tell us about your business, your team and what’s bugging you about your tech. Biscuits optional.
We look at your current setup and give you a clear, prioritised plan in plain English.
We put the right tools, protection and processes in place, with as little disruption as possible.
Ongoing support, monitoring and regular reviews, so your IT keeps up as you grow. You keep being brilliant.
We monitor, update and look after your systems, so many problems are sorted before you even notice them.
Layers of protection and a team that can spot a dodgy email. Sensible security, minus the scare tactics.
We help you get your money’s worth from Microsoft 365 and Copilot, and we train your people so it sticks.
Clear advice and honest recommendations. If we don’t think you need something, we’ll tell you.
Meet the humans behind the helpdesk. Meet the team
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians provide support throughout South Africa.
In Gauteng, our dedicated technicians keep businesses humming in these areas and more:
Everyday help for the technology your team relies on: a friendly help desk, device and system care, Microsoft 365, cyber security, backups, Wi-Fi and networks, and staff training. We shape it around your team and your goals, and we’ll tell you honestly if something isn’t the right fit.
Instead of calling someone only when things break, a managed IT provider looks after your technology all the time, a bit like a caretaker for your tech. We monitor, update, protect and support your systems under a service level agreement (SLA), so problems are often fixed before you notice them.
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses throughout South Africa, including Randfontein. Get in touch and we’ll chat about how support would work for your team.
Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out data, permissions and training first, so it’s useful and safe.
No IT company can make you POPIA compliant on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place that support your POPIA obligations, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.
Book a friendly IT chat through our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step.
Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step.
