“The Wi-Fi works everywhere except my desk.”
Dead spots and slow connections are usually fixable. We find the cause and sort it, so you can stop taking video calls from the stairwell.
Slow Wi-Fi, a printer with opinions, an email that looks a bit dodgy? We look after the computers, Microsoft 365 and security for people in Newlands, from the village to the slopes of Table Mountain. We explain everything in plain English, so you can get on with your day.
“The Wi-Fi works everywhere except my desk.”
Dead spots and slow connections are usually fixable. We find the cause and sort it, so you can stop taking video calls from the stairwell.
“Is this email real, or a scam?”
Phishing emails keep getting sneakier. We set up layers of protection and help your team spot the fakes.
“The printer has developed a personality.”
Paper jams, mystery error messages and a scanner that only works on Tuesdays. We tame them.
“When something breaks, who do we call?”
One number, one friendly team, and people who already know your setup. No explaining it from scratch.
Newlands sits at the foot of Table Mountain in Cape Town’s Southern Suburbs, and it never stands still. Studios, practices, school offices, agencies and village cafés are all buzzing, and they all want the same thing: tech that simply works, and a friendly voice when it doesn’t.
We took a stroll around the neighbourhood and picked up a few lessons for your IT.
Perched on the eastern slopes of Table Mountain, it stays gorgeous because somebody tends it every day. Your IT blooms the same way: a little pruning (updates), regular watering (backups) and a sharp eye for weeds (cyber threats).
Lesson: tend it regularlyLazy afternoons under the old oaks, with Devil’s Peak looking on. Nobody wins a Test match alone, and nobody should run IT alone either. We’re the steady partner at the other end of the crease.
Lesson: great partnerships win gamesPlenty of trails and plenty of happy dogs. Your files should be just as easy to navigate, so we keep folders, permissions and sharing neat and well signposted.
Lesson: good signposting helpsCreative studios in the old stables of the Michaelis estate. Big design files, tight deadlines and clients who needed it yesterday? We keep your backups safe and your sharing smooth, so the creativity keeps flowing.
Lesson: protect the good ideasSix ways we make IT the easy part of your week.
Your outsourced IT department: help desk, monitoring and updates, so “have you tried turning it off and on again?” becomes our problem.
Explore IT management and supportOutlook, Teams, OneDrive and SharePoint set up properly and secured, so nobody asks “which version is the final one?” ever again.
Meet our Microsoft 365 teamCopilot is an AI assistant built into Microsoft 365. We sort your files and permissions first, then help your team use it for real everyday tasks.
Get started with CopilotBackups, email protection and good habits that keep the bad guys out and your data safe, even on a busy day.
Protect your dataPOPIA is South Africa’s law for protecting personal information. We help put the technical safeguards in place and plan for what to do if something goes wrong.
See managed POPIA supportFriendly, practical training so your team feels confident with the tools they use every day.
Explore trainingUmbrella up: backups, protection and updates are all doing their thing. Dry laptop, happy team.
Newlands has a reputation as one of the wettest suburbs in the country, thanks to winter rain rolling in against the mountain. Locals know a good brolly beats a good forecast. Your data is the same: you can’t stop the storm, but you can stay dry.
Safe copies of your files, so one bad day doesn’t turn into a lost week.
Layers of security that block the nasties and help your team spot the fakes.
We keep software up to date in the background, so “Restart now” stops interrupting your afternoon.
Head office: 28 Essex Terrace, Westville, Durban. Dedicated technicians support clients throughout South Africa.
We’ll be upfront: we don’t have an office in Newlands. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa. Here’s how that works for you.
Most fixes happen quickly over a secure remote session. No M3 traffic required.
New set-ups, network changes or hardware that needs hands on? We arrange a visit from one of our dedicated technicians.
Log a request with our help desk and we’ll keep you posted until it’s sorted, in plain English.
Tell us about your team and what’s bugging you about your tech. Rooibos optional.
We look at your current setup and give you a clear, prioritised plan. No jargon, promise.
We put the right tools, protection and processes in place with minimal disruption.
Ongoing support, monitoring and regular reviews, so your IT keeps up with you.
Not at the moment. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa. For Newlands, most support happens remotely, and we arrange an on-site visit when a job needs hands on.
Managed IT support means we look after your technology all the time, like a caretaker for your tech, instead of only turning up when something breaks. That usually covers a help desk for your team, monitoring and updates, Microsoft 365 care, backups and security, and regular advice so your IT keeps up with your plans.
Yes. We set up, manage and secure Microsoft 365, including Outlook, Teams, OneDrive and SharePoint. For Microsoft Copilot, we sort out your files and permissions first, switch it on for the right people, and train your team to use it for everyday tasks like summarising meetings and drafting emails.
POPIA is South Africa’s law for protecting personal information. No IT company can make you compliant on its own, because compliance also involves your policies and processes. We help with the technical side, such as access control, backups, device and email security, and a plan for what to do if something goes wrong. We recommend getting legal advice for the rest.
We support organisations in Newlands and the surrounding Southern Suburbs, including Claremont and Constantia, as well as the rest of the Western Cape.
Book a friendly IT chat through our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step.
Bexie’s tip: if something on your screen looks odd, snap a screenshot and send it to our help desk. It helps us fix things faster.
Newlands is one of the Western Cape areas we support. Read more about IT support across the Western Cape, see who we serve, or get in touch and say hello.
Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step. Rooibos optional.