Managed IT services
Your outsourced IT department. “Have you tried turning it off and on again?” becomes our problem.
- Help desk support
- Monitoring and updates
- On-site help when you need it
Early Dutch settlers called these hills Leopard’s Mountain, and leopards are welcome to their spots. Your IT isn’t. Since 1999, we’ve been the friendly team that looks after devices, Microsoft 365, data and security for South African businesses.
Your turn: clear the spots off the hill
0 of 5 spots fixed
Each one is a classic IT gremlin. Fix all 5 and the hill is spot-free.
Illustration of the Tygerberg hills, with Table Mountain on the horizon. On a computer, move your mouse over it to look around.
The short version: we’re the IT department you never had to hire.
NETCONFIG is a South African managed service provider (MSP), founded in 1999 by Iain Emerson. We started as a Durban IT support company and moved to managed services in 2004.
Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa, including right here in the Western Cape.
For businesses in Tygerberg, Bellville, Parow and the Northern Suburbs, we act as your outsourced IT department: day-to-day IT support, Microsoft 365 and Copilot, cyber security, backups and staff training under a clear service level agreement (SLA).
Flip a tile to see the story, and the IT lesson hiding inside it.
Local facts come from the City of Cape Town’s Tygerberg Nature Reserve page and its Bellville CBD economic area profile.
Six ways we make IT the easy part of your week.
What’s bugging you? Tap any that sound familiar and we’ll show you who can help.
Pick any that sound familiar, or just browse all six.
Your outsourced IT department. “Have you tried turning it off and on again?” becomes our problem.
Everyday care for the tools your team lives in, from Outlook to Teams and SharePoint.
Get started with Microsoft Copilot safely, with your data and permissions sorted first.
Layers of protection, so nobody has to worry about the scary stuff.
Help with the technical safeguards POPIA expects.
Friendly, practical training so your team feels confident with the tools they use every day.
From medical practices to warehouses, we speak your industry’s language. Pick yours and see if it sounds familiar. You can see everyone we serve too.
“Patient files live on three computers and a memory stick.”
Health information counts as special personal information under POPIA, so it needs extra care. We help put in place the technical safeguards that support your POPIA obligations: access control, backups, email security and staff awareness. For the legal side, we recommend getting legal advice.
Explore POPIA support“The Wi-Fi gives up the moment the whole class logs on.”
Children’s personal information has its own POPIA rules, so we focus on safe access, solid backups and sensible device care. We also run friendly Microsoft 365 training for your staff.
Explore training“Client files, confidential emails and a deadline at 5 pm.”
Protected email, secure file sharing with SharePoint and OneDrive, and Microsoft 365 set up properly. When you’re ready for Copilot, we sort your data and permissions first.
Explore Microsoft 365“It all went quiet on a Saturday morning.”
Reliable Wi-Fi and networks, devices that are kept up to date, and one number to call when something stops working.
Explore structured networks“The system is down and the trucks are waiting.”
We monitor and look after your systems all the time, so many problems are sorted before you notice them, and there’s a friendly team to call when they aren’t.
Explore managed IT servicesFour easy steps up the hill, and no hard hiking boots required.
Tell us about your business, your team and what’s bugging you about your tech. Biscuits optional, rusks gladly accepted.
We look at your current setup and give you a clear, prioritised plan. No jargon, promise.
We put the right tools, protection and processes in place, with minimal disruption.
Ongoing support, monitoring and regular reviews, so your IT keeps up as you grow. You keep being brilliant.
Type where your business is based, or tap a suburb below. We’ll tell you straight, and point you to the right page. See the full Western Cape IT support page too.
Pick a suburb and we’ll tell you how we can help there.
Yes. Our dedicated technicians support businesses throughout South Africa, including Tygerberg, Bellville, Parow, Durbanville and the rest of Cape Town’s Northern Suburbs. Our head office is at 28 Essex Terrace, Westville, Durban.
Instead of calling someone only when things break, a managed IT provider looks after your technology all the time, a bit like a caretaker for your tech. We monitor, update, protect and support your systems under a service level agreement (SLA), so problems are often fixed before you notice them.
Yes. We set up, manage and secure Microsoft 365, and we help businesses get ready for Microsoft Copilot by sorting out data, permissions and training first, so it’s useful and safe.
No IT company can make you POPIA compliant on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place that support your POPIA obligations, such as access control, backups, email security and staff awareness. Health and children’s information need extra care, so these safeguards matter even more for medical practices and schools. We recommend getting legal advice for the rest.
Yes. We look after devices, Microsoft 365, backups, email protection and staff training for practices, schools and training providers, with extra care for the personal information they handle.
We set up layers of protection for your email, devices and data, keep your systems updated, look after your backups, and help your team spot dodgy messages. Sensible security, minus the scare tactics.
You call one number and reach one friendly team who already know your setup. Our support hours are Monday to Friday, 08:00 to 17:00, and your service level agreement (SLA) spells out how we respond. Call us on 087 354 5031.
Easier than most people expect. We start with a friendly chat and an IT check-up, build a clear roadmap, then set everything up with minimal disruption, so your team can keep working as normally as possible.
If your team relies on technology to get work done, very likely. We shape our support around your team, your goals and your budget, and we’ll tell you honestly if something isn’t the right fit.
Book a friendly IT chat through our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step.
Questions about your IT? Ask away.
Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step.
Prefer to talk now? Call 087 354 5031