IT support in Constantia

Your tech should be as smooth as a good Constantia red, not a daily headache. NETCONFIG looks after the computers, Microsoft 365, networks and security that keep Constantia teams and home offices moving, with friendly people who explain things in plain English.

Weak signal. Tap the house to boost it.

Psst: try tapping the house, then the sun.

Sound familiar?

Constantia is famous for long, slow lunches, not slow Wi-Fi. Tap any of these that ring a bell and we’ll show you how we’d help.

We check where the signal drops and fix it, so every room (and the stoep) gets a proper connection.

See networks and Wi-Fi

We help your team spot the dodgy ones, and put protection in place so fewer of them reach your inbox in the first place.

Read about cyber security

We set up your backups and check they actually work, so a spilled coffee stays just a spilled coffee.

Protect your data

One friendly team to phone or email, with help desk support and monitoring built into one fixed monthly fee.

Explore managed IT services

We find out why it’s slow and sort it, from updates to whatever is running quietly in the background.

Get it moving again

We tidy up sign-ins and permissions so the right people can get in, and nobody else can.

See Microsoft 365 help

Little, everyday tech niggles add up. We fix them, and then we work out why they happened so they stop coming back.

What we look after in Constantia

Think of it as our IT wine list: everything we look after, no sommelier required.

  • Managed IT support

    The house favourite

    Help desk, updates and monitoring for one fixed monthly fee, so problems get spotted before they slow you down.

    Often paired with Cyber security
    Explore managed IT services
  • Microsoft 365 and Copilot

    Goes with everything

    Email, Teams, SharePoint and Copilot set up properly, plus training so your team actually uses what you pay for.

    Often paired with Microsoft 365 training
    See Microsoft 365 help
  • Cyber security

    Locks, alarms and a guard

    Think of it as locks, alarms and a security guard for your data: firewalls, secure sign-ins and staff awareness.

    Often paired with Data protection and backups
    Read about cyber security
  • Data protection and backups

    Safely cellared

    Your files tucked away safely and easy to get back, with backups we check actually work.

    Often paired with Managed IT support
    Protect your data
  • Networks and Wi-Fi

    Signal in every room

    Neat cabling and reliable Wi-Fi, so your connection keeps up with your day, from the study to the stoep.

    Often paired with Managed IT support
    Fix the signal
  • Microsoft 365 training

    Cheers to confident teams

    Friendly, practical sessions that help your team get more done with the tools they already have.

    Often paired with Microsoft 365 and Copilot
    See the training

Made for the way Constantia works

Whether you’re working in the shadow of Table Mountain or a short drive from Groot Constantia, good IT should fade into the background, like a great wine list at a lovely lunch. Tap a card to see how we help.

  • Secure sign-ins and access controls for client files
  • Backups that are checked, not just switched on
  • POPIA-friendly safeguards, alongside your advisers

  • Guest Wi-Fi kept separate from your business systems
  • Coverage checked room by room
  • Support for the systems your bookings run on

  • Microsoft 365 set up properly
  • Security that doesn’t need an IT department
  • A friendly team to call when something breaks

  • Reliable Wi-Fi for busy days and big occasions
  • Backup power and internet plans for load-shedding
  • A plan ready for when something goes wrong

Power cuts and POPIA, sorted

When the lights go out

Load-shedding and local outages can still catch a home office or guesthouse off guard. We help you plan UPS backup for key kit, failover internet, cloud-based files and tested backups, so a power cut is an inconvenience, not a crisis.

POPIA without the panic

POPIA has been enforceable since 1 July 2021. We put the tech safeguards in place (secure sign-ins, access controls, backups and a plan for when something goes wrong) and work alongside your legal or compliance advisers. Read about Managed POPIA Compliance

Questions Constantia teams ask us

Do you have technicians who support businesses in Constantia and the Western Cape?

Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa, including Constantia and the rest of the Western Cape. Most issues are solved remotely, and we arrange on-site visits when something needs hands-on attention.

How much of your IT support is remote, and when do you come on site?

Most everyday fixes, like passwords, email, software and security updates, are done remotely because that is usually the quickest route. We come on site for hardware faults, cabling, new office set-ups and anything that can’t be reached remotely.

What happens to our IT during load-shedding?

We help you plan for it: UPS units for key equipment, backup internet, cloud-based files and regular backup checks, so your team can keep working and your systems restart safely when the power returns.

Can you help us with POPIA?

We look after the technical side: secure sign-ins, access controls, backups and a plan for handling a breach. POPIA has been enforceable since 1 July 2021, and we work alongside your legal or compliance advisers rather than replacing them.

Do you support Microsoft 365 and Microsoft Copilot?

Yes. We set up, secure and support Microsoft 365, help teams get ready for Copilot, and offer training so people get real value from the tools they already pay for.

What does managed IT support include?

Help-desk support, proactive monitoring and updates, security, backups and a dedicated IT manager who meets with you regularly, all for a fixed monthly fee set out in your service agreement.

How do we get started?

Book a free IT assessment. We’ll look at what’s working, what isn’t and what to fix first, then give you a clear, jargon-free plan.

Why is there a purple cow on your website?

That’s Bexie! She’s inspired by Seth Godin’s “Purple Cow”, and her name stands for “Be Exceptional In Everything”, which is what we aim for every time you call.

Let’s make your IT one less thing to worry about

Book a free IT assessment and we’ll show you what’s working, what isn’t and what to fix first.